Introduction

Last Updated: 15 August 2026

1. Introduction

At Est Yazılım ve Bilgi Teknolojileri ("We", "Us" or "Our"), we respect your privacy and are committed to protecting your personal data when you use the Ditila Signing mobile application (the "Application"). This Privacy Policy explains how we collect, use, protect and disclose your information when you use our application.

By using the Application, you accept the data collection and use practices described in this policy.

2. What Information Do We Collect?

In order to provide you with a better service, we may collect the following types of information:

Personal Information: Identifying information such as your name, e-mail address and phone number, if you create an account or contact us.
Usage Data: Information about how you use the Application (for example; buttons clicked, time spent in the application, screens visited).
Device Information: The type of device you access the Application from, operating system version, the device's unique identifier (UUID), IP address and general location (city/country) information.
(If applicable) Camera and Photo Gallery Permission: If the Application includes a photo upload or capture feature, access to your device's camera or photos is granted only with your consent.

3. How Do We Use Your Information?

We use the information we collect for the following purposes:

To provide and maintain the core functions of the Application.
To personalise and improve the user experience.
To provide customer support and respond to your questions.
To analyse application performance, detect errors and resolve issues.
To fulfil our legal obligations (KVKK/GDPR compliance, etc.).

4. Sharing of Information

We never sell your personal data to third parties. However, we may share your information in the following exceptional cases:

Service Providers: With trusted third-party service providers that support us in areas such as hosting the Application, data analysis or customer service (for example; Google Analytics, Firebase, AWS, etc.).
Legal Obligations: Where required by law, in line with subpoenas, legal proceedings or official requests from government authorities.

5. Data Security

We care about the security of your personal information. To protect your information against unauthorised access, alteration, disclosure or destruction, we use commercially acceptable security measures that meet industry standards (encryption, secure server connections). However, please remember that no method of data transmission over the internet is 100% secure.

6. Children's Privacy

Our Application is not directed at children under the age of 13 (or the legal age limit in your country). We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal information, please contact us; we will take the necessary steps to delete such data immediately.

7. Your Rights

You have certain rights over your personal data. By contacting us, you may make the following requests:

To learn which of your personal data we process,
To request the correction of incorrect or incomplete information,
To request the deletion of your account and your personal data from our systems.

8. Changes to This Policy

We may update our Privacy Policy from time to time. In the event of any change, we will notify you by publishing the updated policy within the Application or on our website and by changing the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or any request regarding the deletion of your data, you can contact us through the following channels:

Company / Developer Name: Est Yazılım ve Bilgi Teknolojileri
E-mail Address: info@estyazilim.com
Website: estyazilim.com
Address: Yakuplu Mh. Hürriyet Bul. No:1 D:75, Beylikdüzü / İstanbul, Türkiye